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Decoding Entrepreneurship

Helping quiet entrepreneurs to flourish, using agile methodologies.

Month: March 2021

Customer Journey
Customer Journey

Embrace customers throwing curveballs

March 22, 2021July 6, 2021 thyscronje

Be ready for your most significant source of unpredictability, your customers. The more curveballs you get, the better you can hit them.

Customer Journey

Expect the Unexpected on the Extra Mile

March 22, 2021July 6, 2021 thyscronje

You don’t know what you will find when taking the long view on selfishness. It’s all about those little things when going that extra mile.

Snippet - The Lost Art of Follow-Up
Customer Journey

The Lost Art of Follow-Up

March 14, 2021March 14, 2021 thyscronje

We all know, to get follow-on sales, you need to follow-up. Why do we perform it so apathetic?

Snippet - The One Thing to do When Showing Up​
Customer Journey

The One Thing to do When Showing Up

March 14, 2021March 14, 2021 thyscronje

Showing up is not good enough, neither giving your time. Give attention, and you will get respect in return.

Snippet - Honesty, the Win-Win Formula
Customer Journey

Honesty, the Win-Win Formula

March 14, 2021March 14, 2021 thyscronje

Closing the deal is nice, but honesty will take you further. It is one of those soft skills in short supply.

Deep Product Knowledge Brings Value to a Story
Customer Journey

Deep Product Knowledge Brings Value to a Story

March 8, 2021July 9, 2021 thyscronje

Deep Product Knowledge Brings Value to a Story Wine tasting is more than just a thing. A good tasting can result in a great experience. When you are living in […]

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